Returns

Last updated: 26 September 2026

Research materials

RetaNord products are research-grade compounds supplied for laboratory and in-vitro research use only. Because they are sensitive research materials and not consumer goods, we do not accept general change-of-mind returns once an order has shipped.

Wrong or missing items

If you received the wrong item or something is missing from your order, contact us within 30 days of dispatch and we will correct it.

See also our Payment Policy. Products are not for human or veterinary use.